Policies

 
 

Cancellation Policy

Your appointment time is reserved exclusively for you. To respect both your time and mine, I require at least 48 hours’ notice for any appointment cancellation or rescheduling.

  • Less than 48 hours’ notice: 50% of the scheduled service total will be charged.

  • Less than 24 hours’ notice: 100% of the scheduled service total will be charged.

Any applicable cancellation fee must be paid in full before a future appointment can be booked. Outstanding balances will prevent further appointments from being scheduled.

Thank you for respecting my time and understanding that missed or last-minute cancellations make it difficult to offer that time to another client.

PRODUCT POLICY

  • We will be happy to exchange any in studio haircare products within 14 days of your purchase.

If you have any questions, please don’t hesitate to contact me. I thank you for your continued support and love!