Policies
Cancellation Policy
Your appointment time is reserved exclusively for you. To respect both your time and mine, I require at least 48 hours’ notice for any appointment cancellation or rescheduling.
Less than 48 hours’ notice: 50% of the scheduled service total will be charged.
Less than 24 hours’ notice: 100% of the scheduled service total will be charged.
Any applicable cancellation fee must be paid in full before a future appointment can be booked. Outstanding balances will prevent further appointments from being scheduled.
Thank you for respecting my time and understanding that missed or last-minute cancellations make it difficult to offer that time to another client.
PRODUCT POLICY
We will be happy to exchange any in studio haircare products within 14 days of your purchase.
If you have any questions, please don’t hesitate to contact me. I thank you for your continued support and love!